Privacy Policy – The Coworks
What do we do with your Information?
When you purchase something from our store/register/contact us/use our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at office@skyez.in
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Further, we will disclose your personal information to our Third-Party Partners including but not limited to the space providers in connection with the services availed by you. And, they may contact you to offer additional services related to your membership/registration with us. You may opt out of further communications with such third-party partners by contacting us and are under no obligation to meet with third-party partners or purchase additional services unless expressly agreed by you.
With your consent, we may also share personal information about you with certain third parties so they can provide you with special offers, promotional materials, and other materials that may be of interest to you. With your consent, we may also use and publicize your name, likeness, and other personal characteristics and private information for advertising, promotion, and other business purposes.
Payment
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCIDSS) when processing payment.
Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
Our payment gateway adheres to the standards set by PCIDSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
For more insight, you may also want to read Razorpay’s terms and conditions on https://razorpay.com
Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain providers, such as payment gateways and other payment transaction processors, have their own privacy policies. We recommend that you read their privacy policies so you can understand how your personal information will be handled.
If you proceed with a transaction involving a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Security
We take reasonable security measures to protect your personal information from unauthorized access, use, modification, disclosure, or impairment. These measures include:
- Using firewalls and encryption
- Keeping your personal information in a secure location
- Restricting access to your personal information to authorized personnel
Cookies
We use cookies to maintain session of your user. It is not used to personally identify you on other websites.
Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
How your personal information is used?
- To contact you: e.g., confirmation of booking or promotional purposes.
- To respond to your queries regarding products/services.
- To improve our products and services (e.g., customize your website experience).
- To analyze site trends and customer interests.
- For marketing purposes (special promotions, new features, newsletters, etc.).
- To send transactional communications (emails/SMS about your account, bookings, or payments).
- As otherwise permitted by law, or to comply with law enforcement.
- With your consent, data may be transferred, processed, or stored outside of your country.
Email/SMS Opt-Out & Deletion of Your Account
You can opt out of marketing emails/SMS by unsubscribing or writing to us at care@skyez.in. It may take up to 10 days to process your request. Even if you opt out of marketing, you will still receive transactional emails/SMS about purchases.
You may also request deletion of your account by writing to care@skyez.in. Processing may take up to 15 days. Once deleted, you will lose access to all services. (For avoidance of doubt, transaction-related data will be retained as per law.)
Data Retention
We will retain your personal information for as long as necessary to provide services and comply with legal obligations.
Audits
We will conduct regular audits to ensure compliance with our privacy policy.
Disclaimer
You shall not share any information that:
- Belongs to another person without rights
- Is defamatory, obscene, pornographic, offensive, unlawful, harmful to children
- Infringes patents/trademarks/copyrights
- Contains false or misleading content
- Contains viruses or harmful code
- Threatens India’s unity, sovereignty, or national security
- Encourages unlawful activity or harassment
Grievance Redressal Officer
If you have a grievance regarding our privacy policy or data usage practices, you may contact our Grievance Redressal Officer at: care@skyez.in